# Smartsheet: Website access issues originating from APAC region.

> Smartsheet status incident “Website access issues originating from APAC region.” on 2017-08-21: impact none (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/02jlb1wb3d83
Last updated: 2017-08-21T05:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-08-21 05:18 UTC · Resolved: 2017-08-21 05:44 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/02jlb1wb3d83](https://status.smartsheet.com/incidents/02jlb1wb3d83)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2017-08-21 05:44 UTC: We have confirmed the issue affecting some customers in APAC regions is due to a known issue with Optus Network in these regions. They are currently working to restore connectivity to Smartsheet and several other services.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Smartsheet, started 2017-08-21 05:18 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/02jlb1wb3d83
- Citation: Smartsheet, “Website access issues originating from APAC region.” (2017-08-21 05:18 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/02jlb1wb3d83 (CC BY 4.0).
- Markdown link: `[Smartsheet: Website access issues originating from APAC region. (2017-08-21)](https://rewindex.com/company/smartsheet/incidents/02jlb1wb3d83)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/02jlb1wb3d83 · Markdown: https://rewindex.com/company/smartsheet/incidents/02jlb1wb3d83.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/02jlb1wb3d83 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:02:09.382Z