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CompaniesSmartsheetMonthly reportsMarch 2024

Smartsheet in March 2024: incidents, uptime and changes

10incidents posted
4labelled major or critical
98.02%free of major/critical
96.04%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 14 h 40 min, incident time 29 h 26 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 4 · No impact listed 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Investigating DataTable workflows failingCritical4.1 hresolved03-07
Smartsheet Components Intermittently UnavailableMajor3.4 hresolved03-06
Brandguide and Brandfolder Integration UnavailableMajor4.0 hresolved03-25
Partial Brandfolder integration outageMajor3.2 hresolved03-25

Other incidents 6

IncidentImpactStartedDurationStatusDay
Smartsheet Intermittently UnavailableMinor3.5 hresolved03-07
Monitoring some customer reports of errors loading Reports, Dashboards, Search, Notifications, and DataShuttleNo impact listed2.7 hresolved03-14
Degraded attachment performanceMinor2.9 hresolved03-22
Brandfolder errors and unavailable featuresMinor7.3 hresolved03-25
Smartsheet not syncing to Resource ManagementMinor2.7 hresolved03-27
ReportsNo impact listed30 minresolved03-29

Maintenance 3

Show scheduled maintenance

Cite this

Smartsheet posted 10 status incidents in March 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in March 2024
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2024/03

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