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CompaniesShopifyMonthly reportsFebruary 2018

Shopify in February 2018: incidents, uptime and changes

15incidents posted
0labelled major or critical
100%free of major/critical
99.18%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 5 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 9

Incidents 15

IncidentImpactStartedDurationStatusDay
USPS can't retrieve shipping ratesMinor5 minresolved02-06
USPS can't retrieve shipping ratesMinor4 minresolved02-06
Problem buying shipping labels from USPS.Minor28 minresolved02-06
Admin not loading correctly for some storesNo impact listed7 minresolved02-12
Slow order and webhook processing on some storesNo impact listed3.8 hresolved02-13
Interruption in service on some storesNo impact listed30 minresolved02-15
order confirmation emails will be delayed as well as fraud analysisNo impact listed32 minresolved02-16
Shopify storefronts not accessible on a small percentage of storesNo impact listed55 minresolved02-17
Partner dashboard not loading correctly for all partnersNo impact listed2.2 hresolved02-20
App store page not loadingNo impact listed2.0 hresolved02-20
Some stores unable to purchase DHL Express shipping labels.Minor1.2 hresolved02-21
USPS shipping rates not available at checkoutMinor59 minresolved02-22
Shopify storefronts not accessible on a small percentage of storesNo impact listed28 minresolved02-24
Delays in reports and dashboard data for some storesMinor2.7 hresolved02-24
Partner dashboard not loading correctlyNo impact listed29 minresolved02-26

Cite this

Shopify posted 15 status incidents in February 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in February 2018
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2018/02

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