# Shopify in February 2018: incidents, uptime and changes

> Shopify in February 2018: 15 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2018/02
Last updated: 2018-03-01T00:00:00Z

- Incidents posted: 15 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 6, none 9
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.18% free of any incident; outage time 0 min, incident time 5 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2018](https://rewindex.com/company/shopify/2018/01.md) · Next: [March 2018](https://rewindex.com/company/shopify/2018/03.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [USPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/gtcbp52nm9q4.md) | minor | 2018-02-06 02:52 UTC | 2018-02-06 02:57 UTC | 5 min | resolved |
| [USPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/9hnpxtzpwwfk.md) | minor | 2018-02-06 03:17 UTC | 2018-02-06 03:21 UTC | 4 min | resolved |
| [Problem buying shipping labels from USPS.](https://rewindex.com/company/shopify/incidents/htvzhqh683x3.md) | minor | 2018-02-06 15:41 UTC | 2018-02-06 16:09 UTC | 28 min | resolved |
| [Admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/6yk5s32nct69.md) | none | 2018-02-12 16:14 UTC | 2018-02-12 16:21 UTC | 7 min | resolved |
| [Slow order and webhook processing on some stores](https://rewindex.com/company/shopify/incidents/wmnybc3b7968.md) | none | 2018-02-13 18:34 UTC | 2018-02-13 22:23 UTC | 3.8 h | resolved |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/pyxcrt0x5j18.md) | none | 2018-02-15 15:45 UTC | 2018-02-15 16:15 UTC | 30 min | resolved |
| [order confirmation emails will be delayed as well as fraud analysis](https://rewindex.com/company/shopify/incidents/9m3929h754wk.md) | none | 2018-02-16 01:22 UTC | 2018-02-16 01:54 UTC | 32 min | resolved |
| [Shopify storefronts not accessible on a small percentage of stores](https://rewindex.com/company/shopify/incidents/vkz4mk1g68d9.md) | none | 2018-02-17 01:14 UTC | 2018-02-17 02:09 UTC | 55 min | resolved |
| [Partner dashboard not loading correctly for all partners](https://rewindex.com/company/shopify/incidents/hdqzxy65fv85.md) | none | 2018-02-20 17:01 UTC | 2018-02-20 19:11 UTC | 2.2 h | resolved |
| [App store page not loading](https://rewindex.com/company/shopify/incidents/w8nn6kqvf077.md) | none | 2018-02-20 17:09 UTC | 2018-02-20 19:11 UTC | 2.0 h | resolved |
| [Some stores unable to purchase DHL Express shipping labels.](https://rewindex.com/company/shopify/incidents/bp9ty9njk021.md) | minor | 2018-02-21 20:21 UTC | 2018-02-21 21:34 UTC | 1.2 h | resolved |
| [USPS shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/g0qs0sghghc4.md) | minor | 2018-02-22 03:49 UTC | 2018-02-22 04:48 UTC | 59 min | resolved |
| [Shopify storefronts not accessible on a small percentage of stores](https://rewindex.com/company/shopify/incidents/k4jmj60rpvvs.md) | none | 2018-02-24 05:45 UTC | 2018-02-24 06:13 UTC | 28 min | resolved |
| [Delays in reports and dashboard data for some stores](https://rewindex.com/company/shopify/incidents/txqrwf9mlw39.md) | minor | 2018-02-24 06:08 UTC | 2018-02-24 08:49 UTC | 2.7 h | resolved |
| [Partner dashboard not loading correctly](https://rewindex.com/company/shopify/incidents/gl1934td0gzq.md) | none | 2018-02-26 19:36 UTC | 2018-02-26 20:05 UTC | 29 min | resolved |

## Cite this

Shopify posted 15 status incidents in February 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2018/02
- Citation: Shopify, “Shopify in February 2018” (2018-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2018/02 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in February 2018 (2018-02-01)](https://rewindex.com/company/shopify/2018/02)`


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Canonical: https://rewindex.com/company/shopify/2018/02 · Markdown: https://rewindex.com/company/shopify/2018/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:08.867Z