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CompaniesShopifyMonthly reportsMay 2017

Shopify in May 2017: incidents, uptime and changes

15incidents posted
0labelled major or critical
100%free of major/critical
98.13%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 13 h 52 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 13 · No impact listed 2

Incidents 15

IncidentImpactStartedDurationStatusDay
Unexpected problemMinor19 minresolved05-03
Fedex can't retrieve shipping ratesMinor1.3 hresolved05-14
Unexpected problemMinor2.5 hresolved05-16
Unexpected problemMinor2.5 hresolved05-16
Incident with Shopify Admin and CheckoutMinor39 minresolved05-17
Unexpected problem while adding the Pinterest channel to shopsNo impact listed16 minresolved05-17
Unexpected problemMinor1.4 hresolved05-17
Unexpected problemMinor1.9 hresolved05-18
Unexpected problemMinor21 minresolved05-18
Unexpected problemMinor6 minresolved05-19
Unexpected problemMinor1 minresolved05-19
Slow response time on core componentsMinor1.6 hresolved05-23
Unexpected error buying labelsMinor1.2 hresolved05-24
Unexpected problemNo impact listed3 minresolved05-25
Problem buying shipping labels from USPS.Minor0 minresolved05-25

Cite this

Shopify posted 15 status incidents in May 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in May 2017
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2017/05

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