# Shopify in May 2017: incidents, uptime and changes

> Shopify in May 2017: 15 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2017/05
Last updated: 2017-06-01T00:00:00Z

- Incidents posted: 15 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 13, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.13% free of any incident; outage time 0 min, incident time 13 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2017](https://rewindex.com/company/shopify/2017/04.md) · Next: [June 2017](https://rewindex.com/company/shopify/2017/06.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/qknx5z7z286s.md) | minor | 2017-05-03 13:31 UTC | 2017-05-03 13:50 UTC | 19 min | resolved |
| [Fedex can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/z0nxpvktb3z4.md) | minor | 2017-05-14 03:30 UTC | 2017-05-14 04:47 UTC | 1.3 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/19qhx05fb4gr.md) | minor | 2017-05-16 10:58 UTC | 2017-05-16 13:28 UTC | 2.5 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/j4mqjfthm59s.md) | minor | 2017-05-16 13:55 UTC | 2017-05-16 16:24 UTC | 2.5 h | resolved |
| [Incident with Shopify Admin and Checkout](https://rewindex.com/company/shopify/incidents/00x9g1zwydb2.md) | minor | 2017-05-17 15:29 UTC | 2017-05-17 16:08 UTC | 39 min | resolved |
| [Unexpected problem while adding the Pinterest channel to shops](https://rewindex.com/company/shopify/incidents/7gywwzgm711c.md) | none | 2017-05-17 18:04 UTC | 2017-05-17 18:20 UTC | 16 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/gxxv59mdnz26.md) | minor | 2017-05-17 20:56 UTC | 2017-05-17 22:20 UTC | 1.4 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/6wwv6jz40606.md) | minor | 2017-05-18 15:53 UTC | 2017-05-18 17:48 UTC | 1.9 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/nqppsgmtx1v1.md) | minor | 2017-05-18 21:52 UTC | 2017-05-18 22:13 UTC | 21 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/fn9m683ly31p.md) | minor | 2017-05-19 17:18 UTC | 2017-05-19 17:24 UTC | 6 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/t4gt5lwf3q4t.md) | minor | 2017-05-19 19:04 UTC | 2017-05-19 19:05 UTC | 1 min | resolved |
| [Slow response time on core components](https://rewindex.com/company/shopify/incidents/7lc6rpcx3tjb.md) | minor | 2017-05-23 17:32 UTC | 2017-05-23 19:09 UTC | 1.6 h | resolved |
| [Unexpected error buying labels](https://rewindex.com/company/shopify/incidents/59ymh6q5md70.md) | minor | 2017-05-24 19:11 UTC | 2017-05-24 20:25 UTC | 1.2 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/s4tdblz97nj1.md) | none | 2017-05-25 12:47 UTC | 2017-05-25 12:50 UTC | 3 min | resolved |
| [Problem buying shipping labels from USPS.](https://rewindex.com/company/shopify/incidents/7bsy5qsplxb6.md) | minor | 2017-05-25 15:23 UTC | 2017-05-25 15:23 UTC | 0 min | resolved |

## Cite this

Shopify posted 15 status incidents in May 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2017/05
- Citation: Shopify, “Shopify in May 2017” (2017-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2017/05 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in May 2017 (2017-05-01)](https://rewindex.com/company/shopify/2017/05)`


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Canonical: https://rewindex.com/company/shopify/2017/05 · Markdown: https://rewindex.com/company/shopify/2017/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:47.858Z