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CompaniesShopifyMonthly reportsDecember 2016

Shopify in December 2016: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
96.12%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 28 h 50 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 4 · No impact listed 6

Incidents 10

IncidentImpactStartedDurationStatusDay
Unexpected Problem adding to cartNo impact listed22 minresolved12-01
Unexpected problem - Payment gateway issuesMinor16 minresolved12-06
USPS can't retrieve shipping ratesNo impact listed34 minresolved12-07
Problem purchasing shipping labels from Canada PostNo impact listed48 minresolved12-09
Problem purchasing shipping labels from Canada PostMinor1.0 hresolved12-12
Unexpected problem with sign upNo impact listed1.0 hresolved12-14
Unexpected problemNo impact listed21 minresolved12-20
Unexpected problem completing draft orders with credit cardsNo impact listed9 minresolved12-21
Issues with the Store Pickup and Delivery application for some checkoutsMinor37 minresolved12-22
Failures when taking additional Moneris payments on POS order details screenMinor3 dresolved12-30

Cite this

Shopify posted 10 status incidents in December 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in December 2016
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2016/12

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