# Shopify in December 2016: incidents, uptime and changes

> Shopify in December 2016: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2016/12
Last updated: 2017-01-02T15:33:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 4, none 6
- Uptime (vendor-reported): 100% free of major/critical incidents, 96.12% free of any incident; outage time 0 min, incident time 28 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2016](https://rewindex.com/company/shopify/2016/11.md) · Next: [January 2017](https://rewindex.com/company/shopify/2017/01.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unexpected Problem adding to cart](https://rewindex.com/company/shopify/incidents/48sn3s4p9q32.md) | none | 2016-12-01 19:45 UTC | 2016-12-01 20:07 UTC | 22 min | resolved |
| [Unexpected problem -  Payment gateway issues](https://rewindex.com/company/shopify/incidents/zrmvss0f9ndq.md) | minor | 2016-12-06 20:10 UTC | 2016-12-06 20:26 UTC | 16 min | resolved |
| [USPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/0jtqt71r9bpm.md) | none | 2016-12-07 23:27 UTC | 2016-12-08 00:01 UTC | 34 min | resolved |
| [Problem purchasing shipping labels from Canada Post](https://rewindex.com/company/shopify/incidents/z0ttvscrlnbf.md) | none | 2016-12-09 14:34 UTC | 2016-12-09 15:22 UTC | 48 min | resolved |
| [Problem purchasing shipping labels from Canada Post](https://rewindex.com/company/shopify/incidents/ssckqnd4vl3h.md) | minor | 2016-12-12 20:41 UTC | 2016-12-12 21:41 UTC | 1.0 h | resolved |
| [Unexpected problem with sign up](https://rewindex.com/company/shopify/incidents/tfrkr31ymbtm.md) | none | 2016-12-14 14:25 UTC | 2016-12-14 15:25 UTC | 1.0 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/p3fv2hrzl19l.md) | none | 2016-12-20 18:08 UTC | 2016-12-20 18:29 UTC | 21 min | resolved |
| [Unexpected problem completing draft orders with credit cards](https://rewindex.com/company/shopify/incidents/kynvgchvcvjg.md) | none | 2016-12-21 19:18 UTC | 2016-12-21 19:27 UTC | 9 min | resolved |
| [Issues with the Store Pickup and Delivery application for some checkouts](https://rewindex.com/company/shopify/incidents/h8qsrj4nf0x1.md) | minor | 2016-12-22 11:16 UTC | 2016-12-22 11:53 UTC | 37 min | resolved |
| [Failures when taking additional Moneris payments on POS order details screen](https://rewindex.com/company/shopify/incidents/jp7g9ffcbs53.md) | minor | 2016-12-30 21:03 UTC | 2017-01-02 15:33 UTC | 3 d | resolved |

## Cite this

Shopify posted 10 status incidents in December 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2016/12
- Citation: Shopify, “Shopify in December 2016” (2016-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2016/12 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in December 2016 (2016-12-01)](https://rewindex.com/company/shopify/2016/12)`


---
Canonical: https://rewindex.com/company/shopify/2016/12 · Markdown: https://rewindex.com/company/shopify/2016/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:06.754Z