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SentinelOne: EU1 Delayed Endpoint Data Ingestion
SentinelOne reported a major EU1 (Germany) Endpoint Data Ingestion degradation, delaying Endpoint data availability in Ops Center from 2025-10-08 10:24 UTC to 2025-10-08 15:15 UTC (4 h 51 min). Engineering identified a fix, and SentinelOne confirmed all services were restored and systems functioning normally.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Germany (EU1)Singularity Operations Center and Management Console - Germany (EU1)Endpoint Security - Germany (EU1)Germany (EU1)
Timeline of updates
- investigating
We are aware of in issue in the EU1 region that is impacting Endpoint Data Ingestion. Customers may see delays in the availability of Endpoint data in Ops Center. Engineering is currently investigating a fix.
- identified
Our engineering teams have identified a fix and are actively working to implement it. We will provide updates as we make progress, and appreciate your continued patience as we resolve the incident.
- resolved
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Rewindex changes for this incident
- Major incident: EU1 Delayed Endpoint Data Ingestion 2025-10-08 10:24 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SentinelOne profile · Recent SentinelOne incidents · Markdown · JSON