# SentinelOne: EU1 Delayed Endpoint Data Ingestion

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-08 10:24 UTC · Resolved: 2025-10-08 15:15 UTC · Duration: 4.8 h
- Updates: 3 · Affected components: Germany (EU1), Singularity Operations Center and Management Console - Germany (EU1), Endpoint Security - Germany (EU1), Germany (EU1)
- [Vendor status page: https://stspg.io/nbk33733y6xp](https://stspg.io/nbk33733y6xp)
- [Company: SentinelOne](https://rewindex.com/company/sentinelone.md)

## Summary

SentinelOne reported a major EU1 (Germany) Endpoint Data Ingestion degradation, delaying Endpoint data availability in Ops Center from 2025-10-08 10:24 UTC to 2025-10-08 15:15 UTC (4 h 51 min). Engineering identified a fix, and SentinelOne confirmed all services were restored and systems functioning normally. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-10-08 10:24 UTC: We are aware of in issue in the EU1 region that is impacting Endpoint Data Ingestion. Customers may see delays in the availability of Endpoint data in Ops Center. Engineering is currently investigating a fix.
- **identified** 2025-10-08 12:10 UTC: Our engineering teams have identified a fix and are actively working to implement it. We will provide updates as we make progress, and appreciate your continued patience as we resolve the incident.
- **resolved** 2025-10-08 15:15 UTC: All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

## Rewindex changes for this incident

- 2025-10-08 10:24 UTC: [Major incident: EU1 Delayed Endpoint Data Ingestion](https://rewindex.com/change/id7e69d5856cf64.md)


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Canonical: https://rewindex.com/company/sentinelone/incidents/kmv6ychtkhcl · Markdown: https://rewindex.com/company/sentinelone/incidents/kmv6ychtkhcl.md · JSON: https://rewindex.com/api/v1/companies/sentinelone/incidents/kmv6ychtkhcl · Generated 2026-10-18T11:31:34.533Z