Runway: We've identified a problem and are working on a fix
Affected components: AppBackendPublic API
Timeline of updates
- investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- investigating
Our engineering team is investigating a problem with nano banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
- resolved
We think the impact from the issue is over.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5b341b843b499b34…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Runway, started 2026-05-13 08:11 UTC, resolved after 55 min, 3 update(s).
- Title
- We've identified a problem and are working on a fix
- Vendor
- Runway
- Date
- URL
- https://rewindex.com/company/runway/incidents/n2zf85hkk6c2
Runway profileRecent Runway incidentsAll outages on May 13, 2026Runway in May 2026MarkdownJSON