Runway: Issues with Seedance and Seedream generations

Impact: majorStatus: resolvedStarted 2026-06-03 08:04 UTCResolved 2026-06-03 08:23 UTC (19 min)3 updatesSource: stspg.io

Summary

Runway reported a major incident with increased error rates for Seedance and Seedream generations across App, Backend, and Public API. It started at 2026-06-03 08:04 UTC and was resolved at 2026-06-03 08:23 UTC; the computed duration was 18 min. Tasks were recovering by 08:18 UTC; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AppBackendPublic API

Timeline of updates

investigating2026-06-03 08:04 UTC
We're seeing an increased error rate across Seedance and Seedream models. We're conducting an investigation and will share an update as soon as we can.
monitoring2026-06-03 08:18 UTC
We're seeing that both Seedance and Seedream tasks are recovering and we continue to monitor.
resolved2026-06-03 08:23 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Issues with Seedance and Seedream generations 2026-06-03 08:04 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON