# Runway: Issues with Seedance and Seedream generations

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-03 08:04 UTC · Resolved: 2026-06-03 08:23 UTC · Duration: 19 min
- Updates: 3 · Affected components: App, Backend, Public API
- [Vendor status page: https://stspg.io/fys52bssh29k](https://stspg.io/fys52bssh29k)
- [Company: Runway](https://rewindex.com/company/runway.md)

## Summary

Runway reported a major incident with increased error rates for Seedance and Seedream generations across App, Backend, and Public API. It started at 2026-06-03 08:04 UTC and was resolved at 2026-06-03 08:23 UTC; the computed duration was 18 min. Tasks were recovering by 08:18 UTC; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-03 08:04 UTC: We're seeing an increased error rate across Seedance and Seedream models. We're conducting an investigation and will share an update as soon as we can.
- **monitoring** 2026-06-03 08:18 UTC: We're seeing that both Seedance and Seedream tasks are recovering and we continue to monitor.
- **resolved** 2026-06-03 08:23 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-03 08:04 UTC: [Major incident: Issues with Seedance and Seedream generations](https://rewindex.com/change/i4d21e467f9ae52.md)


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Canonical: https://rewindex.com/company/runway/incidents/hh7rgcsy58w2 · Markdown: https://rewindex.com/company/runway/incidents/hh7rgcsy58w2.md · JSON: https://rewindex.com/api/v1/companies/runway/incidents/hh7rgcsy58w2 · Generated 2026-10-18T12:41:29.090Z