Retell AI: User Sign-Up and Workspace Creation Failure
Affected components: Dashboard
Timeline of updates
- identified
Users are currently unable to sign up or create new workspaces on our platform. This issue stems from reaching the organization creation limit in Auth0, which is blocking new account provisioning. We are actively working with Auth0 to increase the limit
- identified
We are continuing to work on a fix for this issue.
- resolved
The issue has been resolved, and new users can now sign up. Users who encountered sign-up issues today can proceed and log into the system without any problems.
Changes Rewindex caught on this incident
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).