Companies/Red Hat (incl. Quay.io)/Incidents

Red Hat (incl. Quay.io): Customer Portal Downloads Timeouts

Affected components: access.redhat.com - DownloadsDownloads

Timeline of updates

1. investigating2026-02-04 00:13 UTC

   We're experiencing latency issues with a download service used by the Downloads portion of the Customer Portal. Pages may fail to load while that service is triaged.

2. resolved2026-02-04 13:26 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Feb 4Critical incident: Customer Portal Downloads Timeouts

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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