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Plivo: Elevated 5xx API errors while retrieving CDRs and MDRs

MinorStatus: resolvedStarted Resolved (25 min)1 updatestatus.plivo.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue has been resolved and our API is fully functional. CDRs and MDRs can be retrieved from the API without any errors.

From Plivo’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.plivo.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Plivo, started 2018-02-23 12:35 UTC, resolved after 25 min, 1 update(s).

Title
Elevated 5xx API errors while retrieving CDRs and MDRs
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/incidents/pz2j30gvrgd2

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