# Plivo: Elevated 5xx API errors while retrieving CDRs and MDRs

> Plivo status incident “Elevated 5xx API errors while retrieving CDRs and MDRs” on 2018-02-23: impact minor (vendor’s label), 25 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/pz2j30gvrgd2
Last updated: 2018-02-23T13:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-02-23 12:35 UTC · Resolved: 2018-02-23 13:00 UTC · Duration: 25 min
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/pz2j30gvrgd2](https://status.plivo.com/incidents/pz2j30gvrgd2)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2018-02-23 13:00 UTC: The issue has been resolved and our API is fully functional. CDRs and MDRs can be retrieved from the API without any errors.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Plivo, started 2018-02-23 12:35 UTC, resolved after 25 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/pz2j30gvrgd2
- Citation: Plivo, “Elevated 5xx API errors while retrieving CDRs and MDRs” (2018-02-23 12:35 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/pz2j30gvrgd2 (CC BY 4.0).
- Markdown link: `[Plivo: Elevated 5xx API errors while retrieving CDRs and MDRs (2018-02-23)](https://rewindex.com/company/plivo/incidents/pz2j30gvrgd2)`


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Canonical: https://rewindex.com/company/plivo/incidents/pz2j30gvrgd2 · Markdown: https://rewindex.com/company/plivo/incidents/pz2j30gvrgd2.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/pz2j30gvrgd2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:24.610Z