Plivo: Maintenance on Plivo CX Database
Affected components: ConsoleFlow
Timeline of updates
- scheduled
Dear Valued Customer,
We will perform planned maintenance on our Plivo CX database to improve the overall availability of our database engines. During that time Plivo customers may find intermittent issues on console and flow runs.
When is the maintenance?
23rd Oct 2026 19:30 - 23rd Oct 2026 21:30 UTC
23rd Oct 2026 12:30 - 23rd Oct 2026 14:30 PDT
What services will be affected?
Console and Flow services will be intermittently impacted.
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us (opens in new tab) - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: Maintenance on Plivo CX Database
- Incident updated: Maintenance on Plivo CX Database
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7ef47c91ad6d0948…Version 2 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5e199ca9ea9b59f2…Version 3 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
addc949f335e5d2f…
Impact, status and times are the vendor’s own, as last archived. View on status.plivo.com (opens in new tab).
Cite this
Maintenance posted by Plivo, started 2026-10-23 19:30 UTC, resolved after 2.0 h, 3 update(s); edited after publishing.
- Title
- Maintenance on Plivo CX Database
- Vendor
- Plivo
- Date
- URL
- https://rewindex.com/company/plivo/incidents/h76x3rt9xjmx
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