# Plivo: Maintenance on Plivo CX Database

> Plivo maintenance “Maintenance on Plivo CX Database” on 2026-10-23: impact maintenance (vendor’s label), 2.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/h76x3rt9xjmx
Last updated: 2026-10-23T21:33:49Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-23 19:30 UTC · Resolved: 2026-10-23 21:30 UTC · Duration: 2.0 h
- Updates: 3 · Affected components: Console, Flow
- [Vendor status page: https://status.plivo.com/incidents/h76x3rt9xjmx](https://status.plivo.com/incidents/h76x3rt9xjmx)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **scheduled** 2026-10-22 14:03 UTC: Dear Valued Customer, We will perform planned maintenance on our Plivo CX database to improve the overall availability of our database engines. During that time Plivo customers may find intermittent issues on console and flow runs. When is the maintenance? 23rd Oct 2026 19:30 - 23rd Oct 2026 21:30 UTC 23rd Oct 2026 12:30 - 23rd Oct 2026 14:30 PDT What services will be affected? Console and Flow services will be intermittently impacted. If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/hc/en-us
- **in progress** 2026-10-23 19:30 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-23 21:30 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-23 19:33 UTC: [Incident updated: Maintenance on Plivo CX Database](https://rewindex.com/change/rd342d1b807acba.md)
- 2026-10-23 21:33 UTC: [Incident updated: Maintenance on Plivo CX Database](https://rewindex.com/change/r5cf7df4b974443.md)

## Cite this

Maintenance posted by Plivo, started 2026-10-23 19:30 UTC, resolved after 2.0 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/plivo/incidents/h76x3rt9xjmx
- Citation: Plivo, “Maintenance on Plivo CX Database” (2026-10-23 19:30 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/h76x3rt9xjmx (CC BY 4.0).
- Markdown link: `[Plivo: Maintenance on Plivo CX Database (2026-10-23)](https://rewindex.com/company/plivo/incidents/h76x3rt9xjmx)`


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Canonical: https://rewindex.com/company/plivo/incidents/h76x3rt9xjmx · Markdown: https://rewindex.com/company/plivo/incidents/h76x3rt9xjmx.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/h76x3rt9xjmx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:17:46.449Z