Pendo: Guide Targeting and Eligibility Impacted for US1/EU Customers
Timeline of updates
- resolved
Between 4:00 and 6:00 PM U.S. Eastern Time, guide targeting and eligibility was degraded for both US-1 and EU customers. End users may have seen guides multiple times, or did not see guides that they normally should have seen. This issue was fully resolved by 6:10 PM U.S. Eastern Time. Analytics should not be impacted.
From Pendo’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.pendo.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Pendo, started 2023-07-19 20:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Guide Targeting and Eligibility Impacted for US1/EU Customers
- Vendor
- Pendo
- Date
- URL
- https://rewindex.com/company/pendo/incidents/hzq3pyylcbww
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