Pendo: Account Metadata Not Showing in UI
Affected components: Pendo UI
Timeline of updates
- identified
We have identified an issue where the account metadata you would expect to see on the "Account Details" page is not showing; the workaround is to create a report or add columns to the "Account Overview" page. This does not impact data capture.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
80034685cdf37da7…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Pendo, started 2025-04-10 14:12 UTC, resolved after 4.4 h, 2 update(s).
- Title
- Account Metadata Not Showing in UI
- Vendor
- Pendo
- Date
- URL
- https://rewindex.com/company/pendo/incidents/5d0q2ksrn17t
Pendo profileRecent Pendo incidentsAll outages on April 10, 2025Pendo in April 2025MarkdownJSON