# Pendo: Account Metadata Not Showing in UI

> Pendo status incident “Account Metadata Not Showing in UI” on 2025-04-10: impact minor (vendor’s label), 4.4 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pendo/incidents/5d0q2ksrn17t
Last updated: 2025-04-10T18:38:24Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-10 14:12 UTC · Resolved: 2025-04-10 18:38 UTC · Duration: 4.4 h
- Updates: 2 · Affected components: Pendo UI
- [Vendor status page: https://stspg.io/wbs2jszbq2fc](https://stspg.io/wbs2jszbq2fc)
- [Company: Pendo](https://rewindex.com/company/pendo.md)

## Timeline of updates

- **identified** 2025-04-10 14:12 UTC: We have identified an issue where the account metadata you would expect to see on the "Account Details" page is not showing; the workaround is to create a report or add columns to the "Account Overview" page. This does not impact data capture.
- **resolved** 2025-04-10 18:38 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Pendo, started 2025-04-10 14:12 UTC, resolved after 4.4 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/pendo/incidents/5d0q2ksrn17t
- Citation: Pendo, “Account Metadata Not Showing in UI” (2025-04-10 14:12 UTC). Archived by Rewindex: https://rewindex.com/company/pendo/incidents/5d0q2ksrn17t (CC BY 4.0).
- Markdown link: `[Pendo: Account Metadata Not Showing in UI (2025-04-10)](https://rewindex.com/company/pendo/incidents/5d0q2ksrn17t)`


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Canonical: https://rewindex.com/company/pendo/incidents/5d0q2ksrn17t · Markdown: https://rewindex.com/company/pendo/incidents/5d0q2ksrn17t.md · JSON: https://rewindex.com/api/v1/companies/pendo/incidents/5d0q2ksrn17t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:34.683Z