PandaDoc: Document access in editor
Affected components: Uploading documentsUS & Global - Uploading and downloading documentsSending documentsUS & Global - Sending and opening documentsCreating and editing documentsUS & Global - Creating and editing documents
Timeline of updates
- identified
We’ve identified the issue and are already working on a fix.
We appreciate your patience and will post updates here as soon as possible. Stay tuned! - resolved
We're all set! PandaDoc is working properly and the incident has been fully resolved.
If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support (opens in new tab)).
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9c6ec738c1214588…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by PandaDoc, started 2025-07-28 16:02 UTC, resolved after 35 min, 2 update(s).
- Title
- Document access in editor
- Vendor
- PandaDoc
- Date
- URL
- https://rewindex.com/company/pandadoc/incidents/prqfc0nncs4p
PandaDoc profileRecent PandaDoc incidentsAll outages on July 28, 2025PandaDoc in July 2025MarkdownJSON