# PandaDoc: Document access in editor

> PandaDoc status incident “Document access in editor” on 2025-07-28: impact minor (vendor’s label), 35 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pandadoc/incidents/prqfc0nncs4p
Last updated: 2025-07-28T16:37:02Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-28 16:02 UTC · Resolved: 2025-07-28 16:37 UTC · Duration: 35 min
- Updates: 2 · Affected components: Uploading documents, US & Global - Uploading and downloading documents, Sending documents, US & Global - Sending and opening documents, Creating and editing documents, US & Global - Creating and editing documents
- [Vendor status page: https://stspg.io/3wcfc7x554tl](https://stspg.io/3wcfc7x554tl)
- [Company: PandaDoc](https://rewindex.com/company/pandadoc.md)

## Timeline of updates

- **identified** 2025-07-28 16:02 UTC: We’ve identified the issue and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!
- **resolved** 2025-07-28 16:37 UTC: We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

## Cite this

Status incident (vendor impact label: minor) posted by PandaDoc, started 2025-07-28 16:02 UTC, resolved after 35 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/pandadoc/incidents/prqfc0nncs4p
- Citation: PandaDoc, “Document access in editor” (2025-07-28 16:02 UTC). Archived by Rewindex: https://rewindex.com/company/pandadoc/incidents/prqfc0nncs4p (CC BY 4.0).
- Markdown link: `[PandaDoc: Document access in editor (2025-07-28)](https://rewindex.com/company/pandadoc/incidents/prqfc0nncs4p)`


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Canonical: https://rewindex.com/company/pandadoc/incidents/prqfc0nncs4p · Markdown: https://rewindex.com/company/pandadoc/incidents/prqfc0nncs4p.md · JSON: https://rewindex.com/api/v1/companies/pandadoc/incidents/prqfc0nncs4p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:39:02.560Z