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PandaDoc change history: API Outage

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25Major incident
When (UTC)ChangeKind
Critical incident: API Outage
PandaDoc’s critical API outage started at 2023-09-26 18:29 UTC and lasted 58 min, resolving at 2023-09-26 19:27 UTC. A fix was implemented at 18:59 UTC; the postmortem said some users’ API keys were temporarily deactivated, requiring new ones, and stated PandaDoc was not breached or hacked.
Major incident