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CompaniesOptimizelyIncidents

Optimizely: Delay of E-Mails Submitted via SMTP API

MinorStatus: resolvedStarted Resolved (23 min)2 updatesstspg.io (opens in new tab)

Affected components: Campaign E-Mail Submission via SMTPCampaign (Omnichannel Marketing Solution) - EMEA Region - Campaign E-Mail Submission via SMTP

Timeline of updates

  1. identified

    Starting around 10:00 CEST processing of emails submitted via our SMTP API is delayed.
    We already identified the underlying problem and are in the process of fixing the issue.

  2. resolved

    The issue has been fixed and all delayed emails have been processed.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2026-09-16 08:33 UTC, resolved after 23 min, 2 update(s).

Title
Delay of E-Mails Submitted via SMTP API
Vendor
Optimizely
Date
URL
https://rewindex.com/company/optimizely/incidents/yrn88dlg0ct5

Optimizely profileRecent Optimizely incidentsAll outages on September 16, 2026Optimizely in September 2026MarkdownJSON