# Optimizely: Delay of E-Mails Submitted via SMTP API

> Optimizely status incident “Delay of E-Mails Submitted via SMTP API” on 2026-09-16: impact minor (vendor’s label), 23 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/optimizely/incidents/yrn88dlg0ct5
Last updated: 2026-09-16T08:56:40Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-16 08:33 UTC · Resolved: 2026-09-16 08:56 UTC · Duration: 23 min
- Updates: 2 · Affected components: Campaign E-Mail Submission via SMTP, Campaign (Omnichannel Marketing Solution) - EMEA Region - Campaign E-Mail Submission via SMTP
- [Vendor status page: https://stspg.io/8vwzdbhmvldd](https://stspg.io/8vwzdbhmvldd)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **identified** 2026-09-16 08:33 UTC: Starting around 10:00 CEST processing of emails submitted via our SMTP API is delayed. We already identified the underlying problem and are in the process of fixing the issue.
- **resolved** 2026-09-16 08:56 UTC: The issue has been fixed and all delayed emails have been processed.

## Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2026-09-16 08:33 UTC, resolved after 23 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/optimizely/incidents/yrn88dlg0ct5
- Citation: Optimizely, “Delay of E-Mails Submitted via SMTP API” (2026-09-16 08:33 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/incidents/yrn88dlg0ct5 (CC BY 4.0).
- Markdown link: `[Optimizely: Delay of E-Mails Submitted via SMTP API (2026-09-16)](https://rewindex.com/company/optimizely/incidents/yrn88dlg0ct5)`


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Canonical: https://rewindex.com/company/optimizely/incidents/yrn88dlg0ct5 · Markdown: https://rewindex.com/company/optimizely/incidents/yrn88dlg0ct5.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/yrn88dlg0ct5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:32.193Z