Optimizely: Content Recommendations: Interuption to tracking and profile updates
Timeline of updates
- resolved
Interaction tracking and profile updates in NA and EMEA experienced an interruption at April 29, 2024 1PM CEST. The situation was fully resolved by May 1, 2024 11AM CEST. API, recommendations, and content ingest remaining operational during this interruption. We are replaying interactions, which will bring data into its expected state.
From Optimizely’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.optimizely.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Optimizely, started 2024-05-01 17:48 UTC, resolved after 0 min, 1 update(s).
- Title
- Content Recommendations: Interuption to tracking and profile updates
- Vendor
- Optimizely
- Date
- URL
- https://rewindex.com/company/optimizely/incidents/xt01xny4bp1p
Optimizely profileRecent Optimizely incidentsAll outages on May 1, 2024Optimizely in May 2024MarkdownJSON