# Optimizely: Content Recommendations: Interuption to tracking and profile updates

> Optimizely status incident “Content Recommendations: Interuption to tracking and profile updates” on 2024-05-01: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/optimizely/incidents/xt01xny4bp1p
Last updated: 2024-05-01T17:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-01 17:48 UTC · Resolved: 2024-05-01 17:48 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.optimizely.com/incidents/xt01xny4bp1p](https://status.optimizely.com/incidents/xt01xny4bp1p)
- [Company: Optimizely](https://rewindex.com/company/optimizely.md)

## Timeline of updates

- **resolved** 2024-05-01 17:48 UTC: Interaction tracking and profile updates in NA and EMEA experienced an interruption at April 29, 2024 1PM CEST. The situation was fully resolved by May 1, 2024 11AM CEST. API, recommendations, and content ingest remaining operational during this interruption. We are replaying interactions, which will bring data into its expected state.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Optimizely, started 2024-05-01 17:48 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/optimizely/incidents/xt01xny4bp1p
- Citation: Optimizely, “Content Recommendations: Interuption to tracking and profile updates” (2024-05-01 17:48 UTC). Archived by Rewindex: https://rewindex.com/company/optimizely/incidents/xt01xny4bp1p (CC BY 4.0).
- Markdown link: `[Optimizely: Content Recommendations: Interuption to tracking and profile updates (2024-05-01)](https://rewindex.com/company/optimizely/incidents/xt01xny4bp1p)`


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Canonical: https://rewindex.com/company/optimizely/incidents/xt01xny4bp1p · Markdown: https://rewindex.com/company/optimizely/incidents/xt01xny4bp1p.md · JSON: https://rewindex.com/api/v1/companies/optimizely/incidents/xt01xny4bp1p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:11:20.150Z