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Optimizely: Login results in 429 error
Optimizely reported a major outage in which login returned 429 errors, affecting access to some products through Optimizely Identity. It started at 2026-07-23 15:26 UTC and was resolved at 2026-07-23 18:41 UTC, lasting 3 h 15 min; Optimizely attributed it to a disruption with its identity provider, Okta.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: General - Optimizely IdentityOptimizely Identity
Timeline of updates
- investigating
We're aware of an issue affecting access to some products, caused by a disruption with our identity provider (Okta). We're engaged with Okta support and working to restore service. Updates to follow as soon as possible.
- identified
We have identified an issue stemming from a disruption with our identity provider. We are seeing some improvement as we work to mitigate the problem and we continue to work with them on a full resolution.
- resolved
The disruption with our identify provider has been resolved. Thank you for your patience with this issue.
Rewindex changes for this incident
- Major incident: Login results in 429 error 2026-07-23 15:26 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Optimizely profile · Recent Optimizely incidents · Markdown · JSON