Opsgenie change history: Atlassian Cloud Services impacted

Opsgenie reported a major outage affecting Atlassian Cloud services, including alerting, APIs and notification delivery, from 2025-10-20 07:56 UTC until resolution at 2025-10-21 05:24 UTC. Customers might have been unable to create support tickets; recovery updates noted backlogged items being processed and confirmed the support portal was fully functional.