Opsgenie change history: Disrupted Opsgenie/JSM availability

A critical Opsgenie/Jira Service Management disruption delayed alert notifications and prevented viewing alerts, affecting EU and US web/mobile applications. Recorded start: 2026-09-14 16:46 UTC; resolved: 2026-09-14 17:43 UTC; duration: 57 min. The postmortem also named Compass and attributed the disruption to long-running core-service transactions causing thread pool exhaustion and unresponsive requests.