Companies/Omni Analytics/Incidents

Omni Analytics: Outage Detected

Affected components: EastUsa

Timeline of updates

1. investigating2026-10-19 19:26 UTC

   We are currently experiencing degraded performance and intermittent outages on the Omni application. The team is actively investigating.

2. identified2026-10-19 19:50 UTC

   The application has stabilized and we have not seen slowness or outages in the last 15 minutes, and we have also identified a candidate root cause and are currently working to mitigate.

3. monitoring2026-10-19 19:58 UTC

   We’ve identified an issue in the service that powers workbooks and dashboards. It caused some requests to get stuck, making those features slow or unavailable. Service has fully stabilized, and we’re monitoring it while we work on a fix, expected to land this afternoon.

Changes Rewindex caught on this incident

• Oct 19Critical incident: Outage Detected
• Oct 19Incident updated: Outage Detected
• Oct 19Incident updated: Outage Detected

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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