# Omni Analytics: Outage Detected

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-19 19:26 UTC · Resolved: 2026-10-19 22:35 UTC · Duration: 3.1 h
- Updates: 4 · Affected components: EastUsa
- [Vendor status page: https://stspg.io/7nmsph9cg4dw](https://stspg.io/7nmsph9cg4dw)
- [Company: Omni Analytics](https://rewindex.com/company/omni-analytics.md)

## Timeline of updates

- **investigating** 2026-10-19 19:26 UTC: We are currently experiencing degraded performance and intermittent outages on the Omni application. The team is actively investigating.
- **identified** 2026-10-19 19:50 UTC: The application has stabilized and we have not seen slowness or outages in the last 15 minutes, and we have also identified a candidate root cause and are currently working to mitigate.
- **monitoring** 2026-10-19 19:58 UTC: We’ve identified an issue in the service that powers workbooks and dashboards. It caused some requests to get stuck, making those features slow or unavailable. Service has fully stabilized, and we’re monitoring it while we work on a fix, expected to land this afternoon.
- **resolved** 2026-10-19 22:35 UTC: The issue is now fully resolved and mitigated, we've deployed a fix to stabilize simultaneous requests that could block one another, which caused Omni to become unresponsive earlier.

## Rewindex changes for this incident

- 2026-10-19 19:26 UTC: [Critical incident: Outage Detected](https://rewindex.com/change/idcd1279b92778e.md)
- 2026-10-19 19:53 UTC: [Incident updated: Outage Detected](https://rewindex.com/change/ref5f8b9ecb98bc.md)
- 2026-10-19 20:03 UTC: [Incident updated: Outage Detected](https://rewindex.com/change/rde3ca4c2ae8bde.md)
- 2026-10-19 22:43 UTC: [Incident updated: Outage Detected](https://rewindex.com/change/r31590bd1902dc8.md)


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Canonical: https://rewindex.com/company/omni-analytics/incidents/1gst3x6dq3zk · Markdown: https://rewindex.com/company/omni-analytics/incidents/1gst3x6dq3zk.md · JSON: https://rewindex.com/api/v1/companies/omni-analytics/incidents/1gst3x6dq3zk · Generated 2026-10-19T22:49:34.373Z