Okta: Issue with a downstream email provider
Affected components: Cell okta-emea.com:1Cell okta.com:1Cell okta.com:2Cell okta.com:3Cell okta.com:4Cell okta.com:6Cell okta.com:7Cell oktapreview.com:1Cell oktapreview.com:2Cell okta.com:8Cell okta.com:9Cell okta.com:11Cell okta.com:12Cell oktapreview.com:3Cell okta.com:14Cell okta.com:16Cell okta.com:17Third Party
Timeline of updates
- resolved
Okta Engineering became aware of an issue with a downstream email provider. Customers may experience errors with MFA Emails, password reset, and user activation.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f93879759651ef55…
Impact, status and times are the vendor’s own, as last archived. View on status.okta.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Okta, started 2025-04-23 20:55 UTC, not resolved, 1 update(s).
- Title
- Issue with a downstream email provider
- Vendor
- Okta
- Date
- URL
- https://rewindex.com/company/okta/incidents/I-9288
Okta profileRecent Okta incidentsAll outages on April 23, 2025Okta in April 2025MarkdownJSON