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ChangesOktaIssue with a downstream email provider

Okta: Major incident: Issue with a downstream email provider

Major incidentoutage (model (Jev), 99%)Changed Detected status.okta.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Okta removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Issue with a downstream email provider
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-04-23 20:55 UTC
AddedAffected components#5
Before: not present
After: Cell okta.com:1, Cell okta.com:11, Cell okta.com:12, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Cell okta.com:2, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:7, Cell okta.com:8, Cell okta.com:9, Cell okta-emea.com:1, Cell oktapreview.com:1, Cell oktapreview.com:2, Cell oktapreview.com:3, Third Party
AddedUpdateresolved#6
Before: not present
After: Okta Engineering became aware of an issue with a downstream email provider. Customers may experience errors with MFA Emails, password reset, and user activation.

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History of this incident

Wednesday, April 23, 2025

1 incident change

Cite this

Major incident: Issue with a downstream email provider on Okta’s status page, changed 2025-04-23 20:55 UTC (change 1 of 1).

Title
Major incident: Issue with a downstream email provider
Vendor
Okta
Date
URL
https://rewindex.com/change/ibcfdc070b09436

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