ngrok: Endpoints using traffic policies are erroneously hitting limits
Affected components: Dashboard (https://dashboard.ngrok.com)
Timeline of updates
- investigating
We are currently investigating an issue preventing some customers from logging in to dashboard.ngrok.com
- investigating
Customer endpoints using traffic policy are erroneously being flagged as hitting limits. The ngrok engineering team is currently working to resolve this issue.
- investigating
We are continuing to investigate this issue.
- monitoring
A fix has been deployed to all regions and endpoints using traffic policies are no longer being erroneously limited. Customers may still see notices in their dashboards warning about the limits.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).