New Relic: US Region Agent connectivity issues
Timeline of updates
- resolved
Between 5:30 June 21st and 00:15 June 22nd UTC, some customers experienced Language and Infrastructure agents that were unable to successfully connect to New Relic. Data will not be recovered. We’ve resolved the issue with agents not connecting in the US region. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by New Relic, started 2021-06-21 14:51 UTC, resolved after 9.7 h, 1 update(s).
- Title
- US Region Agent connectivity issues
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/ws5ghyhsrtn3
New Relic profileRecent New Relic incidentsAll outages on June 21, 2021New Relic in June 2021MarkdownJSON