rewindex

CompaniesNew RelicIncidents

New Relic: Infrastructure Alerts/UI Irregularities for US Region

MinorStatus: resolvedStarted Resolved (5.1 h)1 updatestatus.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 10:30 UTC and 16:02 UTC, some customers experienced Irregularities with Alerts and UI for all products. Between 13:10 UTC - 16:45 UTC some customers experienced Irregularities with Alerts and UI for Infrastructure. Notifications were impacted for some Infrastructure customers between 13:28 UTC and 17:18 UTC, and notifications were impacted for all products between 14:21 - 14:44 UTC. We’ve resolved the issue with Alerts and UI for Infrastructure in the US and EU regions. Services have returned to their normal operation.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-07-12 13:14 UTC, resolved after 5.1 h, 1 update(s).

Title
Infrastructure Alerts/UI Irregularities for US Region
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/incidents/t01x3l4l54vy

New Relic profileRecent New Relic incidentsAll outages on July 12, 2021New Relic in July 2021MarkdownJSON