# New Relic: Infrastructure Alerts/UI Irregularities for US Region

> New Relic status incident “Infrastructure Alerts/UI Irregularities for US Region” on 2021-07-12: impact minor (vendor’s label), 5.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/t01x3l4l54vy
Last updated: 2021-07-12T18:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-07-12 13:14 UTC · Resolved: 2021-07-12 18:21 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/t01x3l4l54vy](https://status.newrelic.com/incidents/t01x3l4l54vy)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-07-12 18:21 UTC: Between 10:30 UTC and 16:02 UTC, some customers experienced Irregularities with Alerts and UI for all products. Between 13:10 UTC - 16:45 UTC some customers experienced Irregularities with Alerts and UI for Infrastructure. Notifications were impacted for some Infrastructure customers between 13:28 UTC and 17:18 UTC, and notifications were impacted for all products between 14:21 - 14:44 UTC. We’ve resolved the issue with Alerts and UI for Infrastructure in the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-07-12 13:14 UTC, resolved after 5.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/t01x3l4l54vy
- Citation: New Relic, “Infrastructure Alerts/UI Irregularities for US Region” (2021-07-12 13:14 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/t01x3l4l54vy (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure Alerts/UI Irregularities for US Region (2021-07-12)](https://rewindex.com/company/new-relic/incidents/t01x3l4l54vy)`


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Canonical: https://rewindex.com/company/new-relic/incidents/t01x3l4l54vy · Markdown: https://rewindex.com/company/new-relic/incidents/t01x3l4l54vy.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/t01x3l4l54vy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:05:06.505Z