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New Relic: APM Dashboards lag in US region, no impact to alerts

Affected components: APM Agent : USData Ingest : US - APM Agent : US

Timeline of updates

1. identified2025-05-24 06:09 UTC

   Some customers in the US region may be experiencing delayed APM data in dashboards.

2. investigating2025-05-24 07:11 UTC

   Starting 04:35 May 24 UTC some customers in the US region may experience delayed APM data in dashboards. We have reduced the latency at this point and are investigating further.

3. resolved2025-05-24 07:45 UTC

   Between 04:35 May 24 UTC and 07:34 May 24 UTC some customers in the US region may have experienced delayed APM data in dashboards. We have resolved this interruption and impacted services have returned to normal operations.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON