# New Relic: APM Dashboards lag in US region, no impact to alerts

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-24 06:09 UTC · Resolved: 2025-05-24 07:45 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: APM Agent : US, Data Ingest : US - APM Agent : US
- [Vendor status page: https://stspg.io/pq07xvxn74mt](https://stspg.io/pq07xvxn74mt)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **identified** 2025-05-24 06:09 UTC: Some customers in the US region may be experiencing delayed APM data in dashboards.
- **investigating** 2025-05-24 07:11 UTC: Starting 04:35 May 24 UTC some customers in the US region may experience delayed APM data in dashboards. We have reduced the latency at this point and are investigating further.
- **resolved** 2025-05-24 07:45 UTC: Between 04:35 May 24 UTC and 07:34 May 24 UTC some customers in the US region may have experienced delayed APM data in dashboards. We have resolved this interruption and impacted services have returned to normal operations.


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Canonical: https://rewindex.com/company/new-relic/incidents/rkkxbcnflhfh · Markdown: https://rewindex.com/company/new-relic/incidents/rkkxbcnflhfh.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/rkkxbcnflhfh · Generated 2026-10-18T11:46:06.044Z