New Relic: Metrics, Custom Events, Logging Alerts/UI Missing for US Region
Timeline of updates
- resolved
Between 02:00 and 02:05 UTC, some customers experienced 500 errors or a blank page, gaps in charts and/or missed alert notifications. Data will not be recovered. We’ve resolved the issue with UI and alerts for Metrics, Custom Events, and Logs in the US regions. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2020-05-26 02:38 UTC, resolved after 0 min, 1 update(s).
- Title
- Metrics, Custom Events, Logging Alerts/UI Missing for US Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/ns36p4m5h8dk
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