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New Relic: Metrics Delay for Some GCP and AWS EU Accounts

Impact: minorStatus: resolvedStarted Resolved (1.4 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: Data Ingest : Europe - Metric API : EuropeMetric API : Europe

Timeline of updates

  1. investigating

    We are investigating an issue with delay in data related to Metrics and Tags

  2. investigating

    We are investigating an issue with delay in data related to Metrics and Tags

  3. investigating

    We are investigating an issue with delay in data related to Metrics and Tags

  4. investigating

    Some customers in the EU region may experience delay in viewing Metrics and Tag Data.

  5. monitoring

    Some customers in the EU region have reported recovery in data related to Metrics and Tags.

  6. resolved

    Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON