# New Relic: Metrics Delay for Some GCP and AWS EU Accounts

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-02 11:49 UTC · Resolved: 2025-09-02 13:15 UTC · Duration: 1.4 h
- Updates: 6 · Affected components: Data Ingest : Europe - Metric API : Europe, Metric API : Europe
- [Vendor status page: https://stspg.io/v1hkp7ltmgph](https://stspg.io/v1hkp7ltmgph)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **investigating** 2025-09-02 11:49 UTC: We are investigating an issue with delay in data related to Metrics and Tags
- **investigating** 2025-09-02 11:49 UTC: We are investigating an issue with delay in data related to Metrics and Tags
- **investigating** 2025-09-02 12:15 UTC: We are investigating an issue with delay in data related to Metrics and Tags
- **investigating** 2025-09-02 12:26 UTC: Some customers in the EU region may experience delay in viewing Metrics and Tag Data.
- **monitoring** 2025-09-02 13:06 UTC: Some customers in the EU region have reported recovery in data related to Metrics and Tags.
- **resolved** 2025-09-02 13:15 UTC: Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.


---
Canonical: https://rewindex.com/company/new-relic/incidents/g3qww9gy21d6 · Markdown: https://rewindex.com/company/new-relic/incidents/g3qww9gy21d6.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/g3qww9gy21d6 · Generated 2026-10-18T10:43:19.273Z