New Relic: Alerts Irregularities in US Region
Timeline of updates
- resolved
Between 20:15 UTC and 22:10 UTC on July 13th, some customers in the US region may have experienced delayed time-to-glass and delayed or missing alert notifications for the following data types: metric timeslice, mobile trace, browser trace, synthetics, Lambda errors, and AWS X-Ray traces. Impacted customers may have experienced drops in ingested data for mobile and browser data types. We have investigated and resolved this service interruption and impacted services have returned to normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by New Relic, started 2023-07-13 20:40 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Alerts Irregularities in US Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/dkxm1df9pq9y
New Relic profileRecent New Relic incidentsAll outages on July 13, 2023New Relic in July 2023MarkdownJSON