# New Relic: Alerts Irregularities in US Region

> New Relic status incident “Alerts Irregularities in US Region” on 2023-07-13: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/dkxm1df9pq9y
Last updated: 2023-07-13T22:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-13 20:40 UTC · Resolved: 2023-07-13 22:37 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/dkxm1df9pq9y](https://status.newrelic.com/incidents/dkxm1df9pq9y)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2023-07-13 22:37 UTC: Between 20:15 UTC and 22:10 UTC on July 13th, some customers in the US region may have experienced delayed time-to-glass and delayed or missing alert notifications for the following data types: metric timeslice, mobile trace, browser trace, synthetics, Lambda errors, and AWS X-Ray traces. Impacted customers may have experienced drops in ingested data for mobile and browser data types. We have investigated and resolved this service interruption and impacted services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2023-07-13 20:40 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/dkxm1df9pq9y
- Citation: New Relic, “Alerts Irregularities in US Region” (2023-07-13 20:40 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/dkxm1df9pq9y (CC BY 4.0).
- Markdown link: `[New Relic: Alerts Irregularities in US Region (2023-07-13)](https://rewindex.com/company/new-relic/incidents/dkxm1df9pq9y)`


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Canonical: https://rewindex.com/company/new-relic/incidents/dkxm1df9pq9y · Markdown: https://rewindex.com/company/new-relic/incidents/dkxm1df9pq9y.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/dkxm1df9pq9y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:57:39.159Z