New Relic: New Relic Unavailable for Hong Kong Area
Timeline of updates
- resolved
Between 20:36 and 21:55 UTC on August 4, users and customer systems originating from Hong Kong may have experienced issues with accessing the New Relic UI, sending data to New Relic, and missing alert notifications. Impacted services have returned to normal operation. We are taking steps with our DNS Service Provider to mitigate future issues and will continue to monitor.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2022-08-04 21:04 UTC, resolved after 54 min, 1 update(s).
- Title
- New Relic Unavailable for Hong Kong Area
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/cvnw875wlzlq
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