# New Relic: New Relic Unavailable for Hong Kong Area

> New Relic status incident “New Relic Unavailable for Hong Kong Area” on 2022-08-04: impact none (vendor’s label), 54 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/cvnw875wlzlq
Last updated: 2022-08-04T21:58:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-08-04 21:04 UTC · Resolved: 2022-08-04 21:58 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/cvnw875wlzlq](https://status.newrelic.com/incidents/cvnw875wlzlq)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2022-08-04 21:58 UTC: Between 20:36 and 21:55 UTC on August 4, users and customer systems originating from Hong Kong may have experienced issues with accessing the New Relic UI, sending data to New Relic, and missing alert notifications. Impacted services have returned to normal operation. We are taking steps with our DNS Service Provider to mitigate future issues and will continue to monitor.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2022-08-04 21:04 UTC, resolved after 54 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/cvnw875wlzlq
- Citation: New Relic, “New Relic Unavailable for Hong Kong Area” (2022-08-04 21:04 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/cvnw875wlzlq (CC BY 4.0).
- Markdown link: `[New Relic: New Relic Unavailable for Hong Kong Area (2022-08-04)](https://rewindex.com/company/new-relic/incidents/cvnw875wlzlq)`


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Canonical: https://rewindex.com/company/new-relic/incidents/cvnw875wlzlq · Markdown: https://rewindex.com/company/new-relic/incidents/cvnw875wlzlq.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/cvnw875wlzlq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:58:51.667Z