New Relic: Alert Notification Channel Irregularities in US and EU Regions
Timeline of updates
- resolved
Between 03:49 UTC and 09:43 UTC on January 13th, some customers using classic alerting features in the US and EU regions may have experienced relationships between alert notifications and alert notification channels not working as expected. Alert notifications may have been missing or delayed for impacted accounts. Customers using the new Workflows and Destinations product for alert notifications were not impacted.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by New Relic, started 2023-01-13 04:25 UTC, resolved after 5.4 h, 1 update(s).
- Title
- Alert Notification Channel Irregularities in US and EU Regions
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/9bq0jx6jbxs0
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